Frequently Asked Questions (FAQ)
Question: I’ve signed up for the Manchester Storm Powerplay Lottery, what happens next?
Answer: firstly, thanks for your support, it is very much appreciated. Within the next couple of weeks you will receive your welcome letter, which features your personal Manchester Storm Powerplay Lottery numbers. Please keep this safe
Question: What should I do if I don’t receive my welcome pack within the next couple of weeks?
Answer: Please contact Manchester Powerplay Lottery staff via [email protected] and let us know. We will then ensure a replacement pack goes out in the post immediately
Question: When does my Direct Debit get taken?
Answer: Direct Debits are taken on the first of the month or the nearest working day thereafter.
Question: How much of my membership goes to Manchester Storm?
Answer: Manchester Storm receives 100% of their donation after prizes and expenses. This equates to a minimum of 40 pence in every £1.00 raised going directly to their community development programme, which sees us working in schools and community clubs across Greater Manchester, as well as our academy as we look to find the next big thing in the world of ice hockey.
Question: What do I do if I want to cancel?
Answer: Please contact us here at Manchester Storm Powerplay Lottery via email to [email protected] or cancel with your bank. You need to cancel a minimum of 10 working days before the 1st of the month for your DD to not be processed
Question: Can I reduce my membership, but not cancel?
Answer: Yes, you can. We recognize you may wish to change your support and respect this. All you need to do is contact Manchester Powerplay Lottery staff via [email protected] and we will amend your DD accordingly. Please be aware that you must inform us by ten working days before the 1st of the month of next payment so we can inform the bank. Any later and we will have to wait until the next month and your original amount will be processed
Question: Where do I check for the results?
Answer: The draw takes place every Wednesday afternoon. Results will be displayed on the official Manchester Storm website by noon of the next day – http://manchesterstorm.com/powerplaylotterywinningnumbers/ The results will stay visible for at least 3 months. They will also be communicated across all Manchester Storm social media platforms.
Question: What do I do if I win?
Answer: Simply, nothing. We will write to you to inform you of the good news within 3 weeks of the draw. The letter will contain your winning cheque. Congratulations!
Question: Do I have to publicize my winnings?
Answer: No you are not obliged to. That said we would very much like to publicize your success should you want to. On receipt of your winnings, you may be contacted by a member of staff at Manchester Storm Powerplay Lottery in the hope that you may provide a quote or photograph. These would be used on the official Manchester Storm website and social media platforms to promote the Manchester Storm Powerplay Lottery
Question: What is the National Youth and Community Development Association (NYCDA)?
Answer: This is the name of the umbrella not for profit legal body, which facilitates the Manchester Storm Powerplay Lottery. The Manchester Storm Powerplay Lottery is operated and promoted under licence through NYCDA under Licence number LOT0142 and operates under the relevant government legislation e.g. Charities Act 2016.
Question: Is the Manchester Storm Lottery legally compliant?
Answer: The Manchester Storm Powerplay Lottery is constantly reviewed to ensure it meets all requirements set out in government legislation such as the Charities Act 2016, Data Protection Act 2018 and the Gambling Act 2005. Specifically this includes having a Local Authority licence (LOT0142). The Manchester Storm Powerplay Lottery also takes its obligations to the Fundraising Regulator serious, including adopting its ‘code of practice’.
Question: Can I chose to pay upfront for the next 6 months?
Answer: If you chose to pay 6 monthly in advance (£26/26 weeks) you will be subsequently entered in to 26 draws
Question: When is the 1st draw scheduled to take place
Answer: The 1st draw date is scheduled for Wednesday 5th December 2018 to enable members sufficient time to register their details and allow collection of their funds on the first of December or the nearest working day thereafter.
Question: Can a social club, pub or workplace buy a block of numbers to sell to their members / employees on behalf of Manchester Storm
Answer: Yes this is possible. Social clubs, pubs and workplaces can act as agents for the Manchester Storm. Please contact Manchester Powerplay Lottery staff via [email protected] for further details